# Authentication error **URL:** \ **Category:** Bear Web\ **Tags:** bug\ **Created:** [April 7, 2025, 5:58pm UTC](https://community.bear.app/t/authentication-error/16066 "2025-04-07T17:58:53Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![jsrqbear](https://avatars.discourse-cdn.com/v4/letter/j/439d5e/32.png) [@jsrqbear](https://community.bear.app/u/jsrqbear)\ **Post date:** [April 7, 2025, 5:58pm UTC](https://community.bear.app/t/authentication-error/16066/1 "2025-04-07T17:58:53Z")
**Operation system** : 15.3.2 **Web Browser** : Safari and Chrome * * * ## Bug report **What were you doing** : trying to log in using my unique link. I can see the link matches my iCloud username so that isn’t the issue. I’m in the US. **What feature did you use** : **What happened** : I get this error from iCloud ![SCR-20250407-jyqz](https://europe1.discourse-cdn.com/flex013/uploads/bear/original/2X/4/4a7f73ad3c113598cf57807b249fa22d8c87ad0c.png) **What did you expect to happen** : * * * **Feedback:** ---
**Author:** ![zowiewho](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/zowiewho/32/33_2.png) [@zowiewho](https://community.bear.app/u/zowiewho)\ **Post date:** [April 8, 2025, 8:10am UTC](https://community.bear.app/t/authentication-error/16066/2 "2025-04-08T08:10:44Z")
Hey! Could you try if you can access [icloud.com](https://www.icloud.com) with the same setup? ---
**Author:** ![jsrqbear](https://avatars.discourse-cdn.com/v4/letter/j/439d5e/32.png) [@jsrqbear](https://community.bear.app/u/jsrqbear)\ **Post date:** [April 8, 2025, 3:10pm UTC](https://community.bear.app/t/authentication-error/16066/3 "2025-04-08T15:10:00Z")
Yes, that works fine as of right now. And I do it all the time. ---
**Author:** ![bolive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bolive/32/3160_2.png) [@bolive](https://community.bear.app/u/bolive)\ **Post date:** [April 10, 2025, 11:55pm UTC](https://community.bear.app/t/authentication-error/16066/5 "2025-04-10T23:55:51Z")
I’m having a similar issue. When it authenticates, the screen flashes with an error to quick to read or capture and it goes right back to the authentication window. I am able to login to [iCloud.com](http://iCloud.com) just fine. ---
**Author:** ![bru](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bru/32/179_2.png) [@bru](https://community.bear.app/u/bru)\ **Post date:** [April 11, 2025, 7:35am UTC](https://community.bear.app/t/authentication-error/16066/6 "2025-04-11T07:35:25Z")
Hi all, thanks for the added info, that’s very useful; we’re still trying to replicate the issue, so that we can then find a solution. Thanks again for patience. ---
**Author:** ![bolive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bolive/32/3160_2.png) [@bolive](https://community.bear.app/u/bolive)\ **Post date:** [April 14, 2025, 6:13pm UTC](https://community.bear.app/t/authentication-error/16066/7 "2025-04-14T18:13:56Z")
I was able to screenshot. It doesn’t say very much but it flashes so fast I was never able to catch it. ![image](https://europe1.discourse-cdn.com/flex013/uploads/bear/original/2X/a/a7506bc5e526d61cbaa717a088894aa04d76a120.jpeg) ---
**Author:** ![bru](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bru/32/179_2.png) [@bru](https://community.bear.app/u/bru)\ **Post date:** [April 15, 2025, 6:13am UTC](https://community.bear.app/t/authentication-error/16066/8 "2025-04-15T06:13:57Z")
> [@bolive](#): > > I was able to screenshot. It doesn’t say very much but it flashes so fast I was never able to catch it. Thanks and wow, congratulation for the fast screenshot skills! Yes, that’s BearWeb signaling it’s in an inconsistent state before resorting to resetting the session; and that’s due to an unexpected error received from iCloud. The problem is that I haven’t been able to trick iCloud into returning me that error yet… Forgive me a naive question: you do have Bear (native) installed on a device with the same Apple ID, right? ---
**Author:** ![jsrqbear](https://avatars.discourse-cdn.com/v4/letter/j/439d5e/32.png) [@jsrqbear](https://community.bear.app/u/jsrqbear)\ **Post date:** [April 15, 2025, 2:35pm UTC](https://community.bear.app/t/authentication-error/16066/9 "2025-04-15T14:35:18Z")
> [@bru](#): > > Forgive me a naive question: you do have Bear (native) installed on a device with the same Apple ID, right? I do, yes. I’ve tried on multiple devises and alway get the same thing. ---
**Author:** ![bolive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bolive/32/3160_2.png) [@bolive](https://community.bear.app/u/bolive)\ **Post date:** [April 15, 2025, 7:07pm UTC](https://community.bear.app/t/authentication-error/16066/10 "2025-04-15T19:07:08Z")
Yes. All devices are using the same AppleId ---
**Author:** ![bolive](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bolive/32/3160_2.png) [@bolive](https://community.bear.app/u/bolive)\ **Post date:** [April 22, 2025, 2:38pm UTC](https://community.bear.app/t/authentication-error/16066/11 "2025-04-22T14:38:13Z")
You got the authentication issue working! It works now for me. ---
**Author:** ![jsrqbear](https://avatars.discourse-cdn.com/v4/letter/j/439d5e/32.png) [@jsrqbear](https://community.bear.app/u/jsrqbear)\ **Post date:** [April 22, 2025, 4:01pm UTC](https://community.bear.app/t/authentication-error/16066/12 "2025-04-22T16:01:40Z")
I’m still getting the same error. ---
**Author:** ![jsrqbear](https://avatars.discourse-cdn.com/v4/letter/j/439d5e/32.png) [@jsrqbear](https://community.bear.app/u/jsrqbear)\ **Post date:** [April 27, 2025, 10:07pm UTC](https://community.bear.app/t/authentication-error/16066/13 "2025-04-27T22:07:29Z")
I screen recorded my login because I noticed a flash of a different screen and I was able to capture it in video. I’m seeing a term and conditions for a split second now. I don’t see this logging into iCloud or anywhere else. And it’s only on the screen for a split second so I can’t interact with it. ![image](https://europe1.discourse-cdn.com/flex013/uploads/bear/original/2X/4/4f51f3ce4846643dc7e02fa8ab4baa76efad64d8.jpeg)