# Can't login with Apple, Authentication error?

**URL:** <https://community.bear.app/t/cant-login-with-apple-authentication-error/19731>\
**Category:** Bear Web\
**Created:** [August 12, 2026, 8:47am UTC](https://community.bear.app/t/cant-login-with-apple-authentication-error/19731 "2026-08-12T08:47:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![iwa](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@iwa](https://community.bear.app/u/iwa)\
**Post date:** [August 12, 2026, 8:47am UTC](https://community.bear.app/t/cant-login-with-apple-authentication-error/19731/1 "2026-08-12T08:47:52Z")

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**Operation system** : macOS 26.6.1 and Windows 11

**Web Browser** : Tested on Safari, Zen, Helium

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## Bug report

**What were you doing** : Tried to login to Web Bear

**What feature did you use** : Login?

**What happened** : I always get the “Authentication error” (see screenshot)

**What did you expect to happen** : Let me login 🙏🏼

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**Feedback:**

For some reasons, for a few weeks now I can’t relogin to Web Bear. It worked fine for months before, but now I get stuck with this error:

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/bear/original/2X/2/2ead451752c6c9b7b5d6cc8e1b538ed017cdd569.png)

I dailydrive Zen, so I tried with Helium (chromium based) and Safari, but I always get the same error, even with all extensions off / on blank profile.

FWIW, I have ADP enabled on my Apple account.

Is it something related to your implementation of the auth or an Apple issue?

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**Author:** ![iwa](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@iwa](https://community.bear.app/u/iwa)\
**Post date:** [August 12, 2026, 2:39pm UTC](https://community.bear.app/t/cant-login-with-apple-authentication-error/19731/2 "2026-08-12T14:39:08Z")

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my bad, just saw it might be duplicated of these:

> [@Denied on login after authing](https://community.bear.app/t/denied-on-login-after-authing/15204):
>
> Operation system: windows 11 and iOS 18.3.1 Web Browser: Firefox and Safari, respectively Bug report What were you doing: Logging in with Apple What feature did you use: Clicked my first time link, logged in with Apple (via system prompt on iOS or via login window with FIDO 2FA on Firefox, then after login accepted by Apple, the below auth issue occurred What happened: What did you expect to happen: login successful Feedback: Not sure if this is a known issue, an invite iss…

> [@Signin failure: authentication error](https://community.bear.app/t/signin-failure-authentication-error/15676):
>
> Operation system: Windows 11 and iOS Web Browser: Chrome 134 and Safari respectively. Bug report What were you doing: Trying to log in into bear web with the invite link. What happened: I have a split setup where my iCloud account and AppStore accounts are different (not sure if it matters). If I log in with the former (iCloud), the error is It comes from the iCloud login window popup. I have advanced protection enabled on that account FWIW, so that might be the issue. When I …

but if ADP should prevent access to Bear Web, why can I still access it on my logged in session? and why did it worked for months too?

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**Author:** ![bru](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bru/32/179_2.png) [@bru](https://community.bear.app/u/bru)\
**Post date:** [August 16, 2026, 8:45am UTC](https://community.bear.app/t/cant-login-with-apple-authentication-error/19731/3 "2026-08-16T08:45:21Z")

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Hi and thanks for your feedback. Excellent questions. ADP compatibility on the API has been fluctuating quite a bit over the past months: we found that without us touching the authentication side of the app, it flipped between working and not working (and sometime back) for different users over time. When you say that “I still access it on my logged in session”, is that still in Bear Web (on a different browser maybe), or in your native app? If it’s a browser by browser issue, it may be that some of your browsers have an extension or something that interferes with the login process. Any extra information you can give us (either here in the public forum or in private) is precious, I’d be happy to work with you on resolving this.

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**Author:** ![iwa](https://avatars.discourse-cdn.com/v4/letter/i/3ab097/32.png) [@iwa](https://community.bear.app/u/iwa)\
**Post date:** [August 18, 2026, 9:13am UTC](https://community.bear.app/t/cant-login-with-apple-authentication-error/19731/4 "2026-08-18T09:13:50Z")

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Hi, that’s unfortunate how its API compatibility is fluctuating 😕

To give you more details:

- I’ve been dailydriving Zen for months, and I’m successfully logged in on Bear Web for months now (havent had to relogin since), it still works fine as I write
- I wanted to try Helium weeks ago, and part of my tests was to see if I could access Bear Web, that’s when I encountered the login issue I mentioned in my op
- I tried on different browsers (fresh Zen profile, Helium, Safari), with and without extensions, on wifi and 5G, on a Windows pc and on a Macbook, and I always got thrown the Auth error
- I “successfully” logged in my Helium to Bear Web by manually copying the auth token stored in local storage from Zen, which worked fine, as long as the token doesn’t expire I guess
- Tried troubleshooting by logging in on Bear Web and using the official Cloudkit docs’ playground ( [CloudKit Catalog](https://cdn.apple-cloudkit.com/cloudkit-catalog/#authentication) ), both are failing

If you need specific info that could help you, ask away, I’ll try to give you as much details as I can (even technical) 🙏

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**Author:** ![danielcabrera](https://avatars.discourse-cdn.com/v4/letter/d/d6d6ee/32.png) [@danielcabrera](https://community.bear.app/u/danielcabrera)\
**Post date:** [September 28, 2026, 6:36pm UTC](https://community.bear.app/t/cant-login-with-apple-authentication-error/19731/5 "2026-09-28T18:36:04Z")

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Hello, any updates or changes to this bug with the advent of iOS27. I still can’t web login despite using different os (win, Mac and linux) and using clean browser (Mullvad).
