# Critical Bug -- All apps are crashing on notes with images after update **URL:** \ **Category:** Bear Bug Report\ **Tags:** bug\ **Created:** [December 3, 2024, 10:36pm UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365 "2024-12-03T22:36:40Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![DGGoingUphill](https://avatars.discourse-cdn.com/v4/letter/d/958977/32.png) [@DGGoingUphill](https://community.bear.app/u/DGGoingUphill)\ **Post date:** [December 3, 2024, 10:36pm UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/1 "2024-12-03T22:36:40Z")
Since updating today, I cannot open certain pages due to app crashes (all devices). A commonality between these notes may be that they contain certain images and PDFs (hard to confirm when I cannot see inside the notes, but definitely an issue with png files). ---
**Author:** ![DGGoingUphill](https://avatars.discourse-cdn.com/v4/letter/d/958977/32.png) [@DGGoingUphill](https://community.bear.app/u/DGGoingUphill)\ **Post date:** [December 4, 2024, 2:04am UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/2 "2024-12-04T02:04:32Z")
I think it might be png files that are the issue, which may be embedded in some PDFs and not others. I have also found that I can open many notes with PDFs, but not all. ---
**Author:** ![crumbletop](https://avatars.discourse-cdn.com/v4/letter/c/6a8cbe/32.png) [@crumbletop](https://community.bear.app/u/crumbletop)\ **Post date:** [December 4, 2024, 2:28am UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/3 "2024-12-04T02:28:43Z")
Which version are you talking about? I am using 2.3.6 on my ipad and iphone and things work fine. I just downloaded 2.3.7 on my mbp and the app will not even launch. I reverted to a previous version from a backup and things work again. If the reason for the crash of 2.3.7 has something to do with the active displayed note, the note that was open was one I had drawn a diagram in using the bear drawing tools. Perhaps that is helpful in running things down. At any rate, I reverted to a previous version and things work. I am not going to upgrade until this is addressed. ---
**Author:** ![DGGoingUphill](https://avatars.discourse-cdn.com/v4/letter/d/958977/32.png) [@DGGoingUphill](https://community.bear.app/u/DGGoingUphill)\ **Post date:** [December 4, 2024, 3:51am UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/4 "2024-12-04T03:51:52Z")
Latest public version on all my devices, updated today. ---
**Author:** ![pk37](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/pk37/32/6260_2.png) [@pk37](https://community.bear.app/u/pk37)\ **Post date:** [December 4, 2024, 4:12am UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/5 "2024-12-04T04:12:17Z")
Confirm I’m having same issue on 2.3.7. App crashes on iOS and iPadOS whenever opening a note with a .pdf attached. Haven’t tested yet on Mac. ---
**Author:** ![matteo](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/matteo/32/21_2.png) [@matteo](https://community.bear.app/u/matteo)\ **Post date:** [December 4, 2024, 8:59am UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/6 "2024-12-04T08:59:47Z")
We’ve identified and resolved an issue affecting PDF files. A fix has been submitted to the App Store and should be available within 24 hours. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. ---
**Author:** ![Jomi86](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/jomi86/32/4342_2.png) [@Jomi86](https://community.bear.app/u/Jomi86)\ **Post date:** [December 4, 2024, 10:42am UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/7 "2024-12-04T10:42:14Z")
Just to add to this… I am getting crash when trying to add a sketch to a note. I know that this is using the png to render sketch into note view, so it is probably related to reported issue… ---
**Author:** ![1paradox](https://avatars.discourse-cdn.com/v4/letter/1/77aa72/32.png) [@1paradox](https://community.bear.app/u/1paradox)\ **Post date:** [December 4, 2024, 1:28pm UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/8 "2024-12-04T13:28:24Z")
Same problem over here. MAC OS Sequoia 15.1.1 with Bear 2.3.7 App crashes every time I want to start it, since i drew an image in the App on iPad and synched it through the iCloud to my Mac. ---
**Author:** ![1paradox](https://avatars.discourse-cdn.com/v4/letter/1/77aa72/32.png) [@1paradox](https://community.bear.app/u/1paradox)\ **Post date:** [December 4, 2024, 1:29pm UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/9 "2024-12-04T13:29:50Z")
Are you sure, it’s just an issue with PDF? Update: I tested it. If I start Bear on my Mac and open a note with an image, it’s instantly crashing. Update 5.12.: Installed Bear Version 2.3.8 and it works as it should. Thank you very much! ---
**Author:** ![matteo](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/matteo/32/21_2.png) [@matteo](https://community.bear.app/u/matteo)\ **Post date:** [December 5, 2024, 8:50am UTC](https://community.bear.app/t/critical-bug-all-apps-are-crashing-on-notes-with-images-after-update/14365/10 "2024-12-05T08:50:59Z")
Quick update: The iOS and macOS updates are now live on the App Stores. If you’re experiencing crashes, you can update manually to resolve the issue.