# Immediate Sign Out **URL:** \ **Category:** Bear Web\ **Tags:** bug\ **Created:** [April 2, 2025, 1:50am UTC](https://community.bear.app/t/immediate-sign-out/16008 "2025-04-02T01:50:23Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![hellerphant](https://avatars.discourse-cdn.com/v4/letter/h/57b2e6/32.png) [@hellerphant](https://community.bear.app/u/hellerphant)\ **Post date:** [April 2, 2025, 1:50am UTC](https://community.bear.app/t/immediate-sign-out/16008/1 "2025-04-02T01:50:23Z")
**Operation system** : Windows 11 **Web Browser** : Firefox * * * ## Bug report **What were you doing** : Writing a note **What feature did you use** : **What happened** : Immediately after signing in I can see my notes and read them. As soon as I try to write something it kicks me out saying to sign into my account again. It does this when I create new notes too. **What did you expect to happen** : The ability to edit and make new notes. * * * **Feedback:** ---
**Author:** ![bru](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bru/32/179_2.png) [@bru](https://community.bear.app/u/bru)\ **Post date:** [April 2, 2025, 9:50am UTC](https://community.bear.app/t/immediate-sign-out/16008/2 "2025-04-02T09:50:29Z")
Hi and thank you for the feedback. This is clearly not the indended behaviour. Does it happen every time or was it on a single occasion? Your setup (firefox on windows11) sound pretty standard, do you happen to have any particular extension running? Thanks again for reporting this and your patience. ---
**Author:** ![hellerphant](https://avatars.discourse-cdn.com/v4/letter/h/57b2e6/32.png) [@hellerphant](https://community.bear.app/u/hellerphant)\ **Post date:** [April 2, 2025, 10:04am UTC](https://community.bear.app/t/immediate-sign-out/16008/3 "2025-04-02T10:04:05Z")
Hi there! It is happening every single time. I tried it on Firefox, and I tried it on Zen browser (which is a fork of Firefox). Extensions that I am running are fairly standard too: - Ublock Origin - 1Password - TWP (translate webpages) I will try it on Safari on my mac later today and let you know if that works. I can try it on Chrome to see if that has the same issue, but I prefer to avoid using Chrome whenever possible. Let me know what you want me to do next! ---
**Author:** ![hellerphant](https://avatars.discourse-cdn.com/v4/letter/h/57b2e6/32.png) [@hellerphant](https://community.bear.app/u/hellerphant)\ **Post date:** [April 3, 2025, 12:47am UTC](https://community.bear.app/t/immediate-sign-out/16008/4 "2025-04-03T00:47:31Z")
Hi there, I have done some more testing. It seems to be something to do with my account perhaps? I have now tried on Safari on a different computer, and OSX instead of Windows. The behavior is the same. - Log in with my AppleID (an @me address) - I see my notes. I click one and I can read it. - I click on another note and it logs me out and asks me to log back in - I log back in, I repeat the process, it logs me out. It is worth noting I can type in the first note that I open. I click away and it logs me out, and when I log back in, it does not save the text I just wrote. The same behavior happens when I create a new file too. ---
**Author:** ![hellerphant](https://avatars.discourse-cdn.com/v4/letter/h/57b2e6/32.png) [@hellerphant](https://community.bear.app/u/hellerphant)\ **Post date:** [April 7, 2025, 4:58am UTC](https://community.bear.app/t/immediate-sign-out/16008/5 "2025-04-07T04:58:36Z")
Hello there! Any chance you could point me in a direction to try and solve this issue? My pro is about to lapse and if I can’t get access to my notes on Windows I probably will have to move to another app soon as I need my notes readable on my work machine. ---
**Author:** ![bru](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bru/32/179_2.png) [@bru](https://community.bear.app/u/bru)\ **Post date:** [April 7, 2025, 4:02pm UTC](https://community.bear.app/t/immediate-sign-out/16008/6 "2025-04-07T16:02:53Z")
> [@hellerphant](#): > > Any chance you could point me in a direction to try and solve this issue? Hi, first of all, thank you for your patience and for the additional info. That really means a lot (and helps us troubleshooting). Sadly we’re still trying to replicate your same experience, so far without success. One question: is the note that causes your session to end always the same, or does it always happen with the second note you choose, no matter which note that is? ---
**Author:** ![hellerphant](https://avatars.discourse-cdn.com/v4/letter/h/57b2e6/32.png) [@hellerphant](https://community.bear.app/u/hellerphant)\ **Post date:** [April 8, 2025, 12:51am UTC](https://community.bear.app/t/immediate-sign-out/16008/7 "2025-04-08T00:51:16Z")
Hey there! It happens on any note. It also happens when I start a new note from the web interface. 1. I will see all my notes listed and not click on any of them 2. I will click new note 3. I will put the title into the note 4. It kicks me out Would you like me to record a video of this? ---
**Author:** ![bru](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bru/32/179_2.png) [@bru](https://community.bear.app/u/bru)\ **Post date:** [April 8, 2025, 6:45am UTC](https://community.bear.app/t/immediate-sign-out/16008/8 "2025-04-08T06:45:42Z")
Hi @hellerphant thank you for the details! I found the error among the crash logs… but It’s very weird: when you attempt to create the note, the iCloud API is rejecting the request with a justification of “Request Entity Too Large”, but I see that the size of the request is very small, well within the limits. I’ll keep digging; in the meantime, is there a chance you exhausted the iCloud quota? ---
**Author:** ![hellerphant](https://avatars.discourse-cdn.com/v4/letter/h/57b2e6/32.png) [@hellerphant](https://community.bear.app/u/hellerphant)\ **Post date:** [April 8, 2025, 7:04am UTC](https://community.bear.app/t/immediate-sign-out/16008/9 "2025-04-08T07:04:56Z")
Welll nooooow I feel like an idiot. Never thought to check, and yes my iCloud data was at the limit. Made some space, works flawlessly now. Thank you! ---
**Author:** ![bru](https://dub1.discourse-cdn.com/flex013/user_avatar/community.bear.app/bru/32/179_2.png) [@bru](https://community.bear.app/u/bru)\ **Post date:** [April 8, 2025, 8:28am UTC](https://community.bear.app/t/immediate-sign-out/16008/10 "2025-04-08T08:28:27Z")
That’s great news! I will make sure we add some messaging on Bear Web for this eventuality.