Critical Bug -- All apps are crashing on notes with images after update

Bear feedback Bear Bug Report
1

Since updating today, I cannot open certain pages due to app crashes (all devices). A commonality between these notes may be that they contain certain images and PDFs (hard to confirm when I cannot see inside the notes, but definitely an issue with png files).

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2

I think it might be png files that are the issue, which may be embedded in some PDFs and not others. I have also found that I can open many notes with PDFs, but not all.

3

Which version are you talking about? I am using 2.3.6 on my ipad and iphone and things work fine. I just downloaded 2.3.7 on my mbp and the app will not even launch. I reverted to a previous version from a backup and things work again. If the reason for the crash of 2.3.7 has something to do with the active displayed note, the note that was open was one I had drawn a diagram in using the bear drawing tools. Perhaps that is helpful in running things down. At any rate, I reverted to a previous version and things work. I am not going to upgrade until this is addressed.

4

Latest public version on all my devices, updated today.

5

Confirm I’m having same issue on 2.3.7. App crashes on iOS and iPadOS whenever opening a note with a .pdf attached. Haven’t tested yet on Mac.

6

We’ve identified and resolved an issue affecting PDF files. A fix has been submitted to the App Store and should be available within 24 hours.

Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

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7

Just to add to this…
I am getting crash when trying to add a sketch to a note. I know that this is using the png to render sketch into note view, so it is probably related to reported issue…

8

Same problem over here. MAC OS Sequoia 15.1.1 with Bear 2.3.7

App crashes every time I want to start it, since i drew an image in the App on iPad and synched it through the iCloud to my Mac.

9

Are you sure, it’s just an issue with PDF?

Update: I tested it. If I start Bear on my Mac and open a note with an image, it’s instantly crashing.

Update 5.12.: Installed Bear Version 2.3.8 and it works as it should. Thank you very much!

10

Quick update: The iOS and macOS updates are now live on the App Stores. If you’re experiencing crashes, you can update manually to resolve the issue.

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