Bear Web App Not Working, Keep Getting Pop-up to Login Again and Again

  • Bear Version: Web
  • OS Version: Mac OS 26
  • What were you doing: Trying to use Bear Web
  • What feature did you use: Trying to get my notes to sync or add a note
  • What happened: I am able to login, notes are not syncing (I am Pro) and when I try to add a note pop up returns to log in again!
  • What did you expect to happen: Great Bear experience that I am used to.
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I’m also facing the same issue. I login and then I can see the Bear Web App and when I click on anything it goes back to login screen! No error or anything. I did look in the Network Tab in CDP and see a LookUp API is failing with error code 403 Forbidden.
Bear Version: Web
OS Version: Zorin OS 17 (Linux)
Browser: Chrome
I’m also a Pro User

Hi @maninder and @michaelrcorley and thanks for the feedback. Once you’re logged in there’s no reason why the Apple cloud server should refuse you access (and return a 403 error), I hope it’s just a temporary glitch. One question, just to clarify: Advanced Data Protection (ADP) is turned off, right? Currently the use of Bear Web with ADP is not supported.

Hi bru, ADP was ON, My mistake :downcast_face_with_sweat:. Thanks for your quick response. It is working now :slightly_smiling_face:

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That’s great! We’re also receiving several reports of ADP working for some users (and we have just been able to replicate it at least once with ADP + 2FA + Password, see this conversation ). ADP is definitely an evolving topic and support is improving; if it’s something you strongly feel about I would suggest to keep an eye on the forum and maybe give it another go when you feel like experimenting.

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