Cannot annotate screenshot images on iPhone

Bear feedback Bear Bug Report
1

Bear Version: 2.4

OS Version: 18.4.1

What were you doing:
I captured a screenshot on my iPhone, copied it, and pasted it into a Bear note.

I then tried to annotate it. I was able to annotate it, but the changes were not saved.

This happens 100% of the time.

What feature did you use:

Annotating an image.

What happened:
My changes (made via annotating the image) were not saved.

What did you expect to happen:
I expected my changes to be saved.

Reproduction steps

  1. Take a screenshot and click “Copy and Delete”
  2. Open Bear
  3. Create a new note
  4. Paste the image
  5. Select the annotation button
  6. Make some changes and click Done
  7. Notice that your changes are not saved.

Note: If you save the screenshot to Photos, open Photos, copy the image, and then paste it into Bear, annotation changes to the image will be saved as expected.

Here is a video demonstrating the bug:

2

FWIW:

This existed on 2.3 as well.

3

We corrected a bug with annotations in 2.4 but I suspect this has something to do with the “copy” nature of the screenshots. Thanks for reporting this problem.

1 Like
4

Quick update: it turns out that Apple is now saving screenshots as .heic files instead of .jpg or .png. The catch? Apple’s annotations can’t be written directly on .heic files, so the system was creating a .jpg copy with the annotations, but that new file wasn’t being correctly updated in the note. That’s why the annotations seemed to go missing.

We’ve tracked it down and fixed the issue. A proper fix is on the way and will ship as soon as possible!

6 Likes
5

You guys rock.

Thanks for the update!

1 Like