What were you doing: Adding text to an existing Bear document
What feature did you use: just typing text
What happened: All the work from the today’s Bear Web session disappeared. Possibly lost internet and synced which overwrote any previous work. Work from yesterday still intact. During this time I was also editing notes on the old desktop version of Bear on my laptop (ver 2.2.2) - not sure if that’s related.
What did you expect to happen: My current work would be saved.
Hi and thank you for the feedback. I’m really sorry about your data loss, when you lose internet connectivity and there is an edit from another device, the result should be a conflict, not loss of data. We’ll try to replicate and fix the issue.
What were you doing: Adding text to an existing Bear document
What feature did you use: just typing text
What happened: while I was typing, the text added to the note suddenly disappeared. The same note was open on iOs at the same time (but not in edit mode, it was just open), so maybe it’s related. I’ve had the same problem before, but I can’t remember whether the note was open on Bear on iOs or not.
What did you expect to happen: The text was not meant to disappear.
I was reviewing my heading structure on an existing document. I tapped an arrow that folds and unfolds the content under the heading and all my content beneath it is suddenly gone and I am freaking out.
Please help!
I went looking for a previously saved version but I can’t find anything.
Hi, thank you all for the feedback, I’m extremely sorry you experienced data loss.
I have been able to find a condition to replicate this behaviour, we’re working on a fix with the highest priority. We’ll keep you posted on progress here.
If I save onto my iPhone app, then it appears in the web app on my Mac fine. But when I save in the web app it still disappears, both in the web app and on my iPhone app
I’m sorry you’re still experiencing data loss. Do you mean that after editing a note on the web app, after a while it reverts to the original version, or does it happen the next time you reload the tab (or navigate to the current tag)?
For me, it is the former. With one particular note, if I make changes in the web app, it will persist them for some time, and oddly, the metadata on other devices is updated (E.g., last modify time) as changes occur, but it won’t sync the actual content of the note to other devices. Then, after some period of time, the web app will revert the contents of the note back to whatever is in the non web app version of the note.
Additionally, if I make changes to this note in a native app (iOS or macOS) it will sync across all devices.
