App permanently frozen on iPhone XR

Might be time to buy a new phone as a phone without bear is dead to me? Or can I save it? Thanks for any hint!

quitting Bear or rebooting your iPhone doesn’t produce any result?

no but the one thing I didn’t do yet is deleting the app and download again - that is what helped me with other. Forgot about that …

Hello Trix, as I said this worked and all my notes are back - but minus the pictures. The note keeps white space where the pics should be and even shows the name of the file .jpg etc. But nothing to see. Is that a. bug or a feature? I didn’t find the place where “don’t show pics” was an option. Can you help? Thanks!

Hello,

do you have free space on your device? This might be the picture issue, otherwise, I have to ask you to write to our support as we might need to ask for some logs.

Thanks. Yes plenty of space — I will write to support