What were you doing: Just writing notes with attachments on my macbook
What feature did you use: Sync
What happened: The attachments are not syncing properly on the mobile, ipad and web app.
What did you expect to happen: The attachments should sync properly
I’ve noticed this regression lately that some of the images don’t sync across all devices. Instead it just shows markdown alt of the image and the actual image is not rendered. This is happening both on my ipad, iphone and web app.
Edit: I think this has something to do with the web app. As I tried exporting the note, deleting it and then exporting it back again. The macbook app shows all the images, but the moment I go to web-app it starts giving this image local urls in the body and this is synced across the ipad and iphone and the images are lost on all devices. Not sure what’s happening. Please can someone confirm or look into it if they are facing any similar issues ?
I can now confirm that this is because of the web app. I tried a different browser and different machine altogether. I first wrote a note on my macbook and opened bear on my phone and saw all the images of that new note coming through without any issues. But the moment I opened that note on the web app the images suddenly disappeared and I am now seeing this. And this gets synced across all devices, having the final effect of losing all the images all-together. This is crazy, I am skeptical of even opening an existing note on the bear web app as it might lead to data loss. I already lost images from couple of notes. Please can anyone look into this and fix this ?
Nothing peculiar, it’s a simple note with bunch of text and images in .png format. To test if something was wrong with my note I created an entirely new note on my macbook, saw it synced perfectly on my iphone and ipad, but the moment i opened the web app some of the images disappeared showing the above local urls and then this gets synced across all other devices, which effectively loses the images across all devices.
Hi @bru , I don’t see the issue now, the attachments are syncing properly across all devices and there’s no data loss. Thanks for promptly fixing it. Love Bear
